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HS Smart Pet - OEM ODM Pet Product Manufacturer

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TRUSTED BY

Leading Brands Worldwide

WHY CHOOSE US

Your Trusted Pet Product Manufacturing Partner

Founded in 2021, HS Smart Pet has grown into one of China's top 5 pet device manufacturers. We operate a 30,000 m² vertically integrated facility with 80+ skilled professionals, producing over 5 million units annually. From injection molding to final assembly, every step happens under one roof — giving you consistent quality, shorter lead times, and factory-direct pricing.

We serve brands in 50+ countries with OEM, ODM, and private label solutions backed by ISO 9001, CE, FCC, and RoHS certifications.

FAQ

Common Questions from Our Partners

Everything you need to know about working with HS Smart Pet — from MOQ to lead times and customization options.

What is the minimum order quantity (MOQ)?

MOQ varies by product and customization level. For ODM products with branding only, MOQ starts at 200–500 units. For fully custom OEM products with new tooling, MOQ is typically 1,000–3,000 units. We're flexible on first orders to help you get started.

What certifications do your products have?

Our factory holds ISO 9001:2015 certification. Products are certified with CE, FCC, RoHS, and UKCA. We also support UL/ETL testing and food-contact material compliance (FDA / EU 1935/2004) on request.

What is the typical lead time for production?

For ODM products with branding customization, lead time is 3–5 weeks from order confirmation. For custom OEM products with new tooling, expect 8–12 weeks including mold development, samples, and first production run.

Do you support OEM and ODM customization?

Yes. ODM includes custom branding, colors, and packaging on existing designs. OEM covers full product development — custom tooling, electronics, firmware, and app integration. Both services include dedicated engineering support.

Can I request samples before placing an order?

Absolutely. We provide samples for evaluation before mass production. Sample cost is typically refunded against your first bulk order. Custom samples with your branding are also available.

What warranty and after-sales support do you offer?

All products come with a 12-month warranty against manufacturing defects. We provide replacement parts, technical documentation, and ongoing firmware updates for smart products. Dedicated account managers handle all after-sales inquiries.

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Join 500+ brands who trust Hashi for manufacturing excellence. From concept to delivery, we're your end-to-end partner.

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